All Rights Reserved. << /Rotate 0 No payments have been sent since my Dad passed before they were working for him to even enjoy the savings they promised. Im going to see if l have legal case for fraud or elderly abuse. endobj >> They worked professionally and were open to my uninformed questions. I pay $1,440 A MONTH for my panels. Not sure the way they do their financing is ethical. >> Plus their referral program is amazing and they keep you up to date through the entire process. SunPro installed the second most kW in the country in 2020 at 94,959 kW. << DONATE NOW! Our system itself seemed to work for the first few months and now we are getting bills from our electric company in excess of $350 per month. Information provided on Forbes Home is for educational purposes only. 2 0 obj I will do a thorough, 10+ page, single spaced review of my experiences, from start to current where I am hoping to have the job finally completed over 8 months, many distortions, prevarications and requirement that I do some of their work (from botched wiring with multiple code violations, to not calling or returning call to reschedule repairs, to my doing it myself, having to schedule an inspection after my repair, fighting to have them register the inspection approval and having to contact and do it through Dominion Power, to distortions about process, to multiple different reports from different people, to inconsistencies not only within the disparate departments walled off from each other, but also the county inspector's office and Dominion power with their own technical employees and contractors revealing some of their deceptive practices, to not following through on next procedures that led to multiple delays, etc. SunPro Representative guaranteed that we would not pay anything above our monthly electrical bill amount for a monthly loan payment. The Forbes Home editorial team is independent and objective. Q Get buying tips about Solar Energy Companies delivered to your inbox. Man Sues SunPro Solar After Receiving Six Allegedly Illegal /Subtype /Form The installation was conducted by a very friendly, efficient team, who installed 40 panels, set the control box and wired into our breaker panel in less than a day. And with solar systems backed by a 25-year power production guarantee, you can rest assured knowing well be here to take care of you and your system after your solar installation is complete. | Conway, South Carolina By clicking the 'Get a Free Quote' button below, I agree that an ADT specialist may contact me via text messages or phone calls to the phone number provided by me using automated technology about ADT offers and consent is not required to make a purchase. Call or complete the form and an ADT specialist will contact you with a quote. /Font << 5) Damaged roof. Need to find a different location? SunPro's solar panel system and installation generally range from $11,000 to $33,000. << They install home solar panels in a number of states across the country. << What's your experience with SunPro? : r/solar - Reddit 21 0 obj This means earning your trust through transparent reviews and having the data to back up our ratings and recommendations. This has led to a decrease in public trust in the solar energy industry. 7 months. << On March 19, 2023 my husband died. All rights reserved. The app on our phones is fun to watch as we can see how much electricity the panels are producing, and also how much electric we are consuming. Sandra R. *Better Business Bureau information accurate as of August 2022. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. /Type /Pages How many solar panels do I need to maximize savings? /AcroForm << ADT Solar appears to be highly responsive to customer complaints on the BBB site. These applications have spam filter built in and will identify where the phone number is coming from. /ITXT (2.1.7) What problems do consumers report with SunPro Solar? Shady data sharing and promotional tactics break the laws in place for appropriate phone solicitation. Kelly J. /K 23 0 R A link has directed you to this review. Whatever you all decide DO NOT go with this company. The only Solar Company in Florida dedicated to the best value and performance to the customer. 190747, CA Bar No. Select the number that you want to block and hit block caller. Spam calls from Sunpro Solar Hey, what's up everyone. It is so freaking infuriating. Battery backup ability is based on system size and usage. /Matrix [1 0 0 1 0 0] Some companies have been known to say that you will not be eligible for rebates or tax credits if you do not sign with them. << ADT Solar, formerly known as Sunpro Solar, provides solar panel and battery installation services to customers in 21 different states. All I can say is DON'T USE THIS COMPANY!!!!! BBB reports on known marketplace practices. This rating is based on the BBBs understanding of how the company handles customer complaints. Then make your decision. Please note that some reviewers refer to ADT Solar by its former name, Sunpro Solar. Well guide you through the process. | Ocala, Florida They are liars, they are manipulators, and they give you false promises. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Through the experience the designer was very responsive to my requests for changes. I asked for status updates and sales representative said there is no issue as week before that deadline and after passing that day. /Length 90 Some people have even reported that they were actually paying a monthly payment for the panels when they werent even on their house yet. My husband and I were approached by SunPro solar and we had a consultation this morning. endobj What problems do consumers report with SunPro Solar? First, we provide paid placements to advertisers to present their offers. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. They sent out several different people, before we paid them, whom were "posing" as electricians to shut us up and all they did was screw the Enphase up even worse. ADT Solar is a solar energy company that offers grid-tied solar panel system installation in 22 states. Lie of omission is Not illegal, although I believe that for some of us on a tight budget need to know all the details. Kneupper & Covey PC is a Georgia Professional Corporation with offices in Georgia and California. I subscribe to ADT. SunPro Solar has established itself as one of the top solar installers in the country, and got even more backing when it was acquired by ADT in 2021. This company is completely worthless!!!!!! How many solar panels does it take to run a house? Sunpro Solar: Customer Service Support Representative | WayUp It can get your system up and running in several weeks. /Filter /FlateDecode I received at least a weekly update from Tateona Henderson (my assigned project leader) so always was aware of where the project stood. /F1 52 0 R This solar company also stands out for its consultation process, panel design and installation. I canceled [Sunpro Solar]. Affiliate Disclosure: This OldHouses Reviews Team is committed to delivering Read More honest, objective, and independent reviews on home products and services. % Read on to learn how you can stop solar telemarketers from contacting you! From educating consumers on available solar incentives to offering a mobile app that tracks system production, Momentum simplifies solar panel installation. So in order for us to keep the low payment we had to come up with the full $13,230.36 due the 16th of this month. The company does not have any review for this year. They are also going to offer you the 30% tax credit which you have 5 years to claim but they expect you to pay that 30% interest to the borrowing company within 6 months if you want to keep your interest at 1.9% as they will start you at. /Kids [50 0 R 14 0 R] >> I have called ADT on three separate occasions to complain about this and Ive been assured that the spam calls from ADT Solar will cease. X | CLOSE. So, I had to pay for my electricity bill along with the solar panel payment. stream Msg & data rates apply. << Below are other components and features of ADT Solars solar system: ADT Solar provides three options for purchasing your solar panel system and battery backup: Homeowners qualify for a federal tax credit equal to 30% of the price of their solar panel system. Thanks for the money, enjoy your nonworking system. File a complaint with the BBB. [The] project manager sent me a copy of the contract stating I owed $3,000 for canceling. Overtime these panels need to serviced or repaired by a different company when the installation starts to fall apart. In 2021, ADT purchased SunPro, transformed it into ADT Solar and started to expand its territory. endobj Its transparent purchasing options and A+ rating from the BBB make ADT Solar a trusted provider for homeowners looking into solar. The professionalism of the installers, the courtesy and respect theyve given to the home, and the fact that they cleaned up after themselves before they left. We have been put in hotel room, had to throw away groceries due to no power, the tesla battery burned up and caused power to go out and almost caused a fire. The announcement by LG, Sunpro's preferred provider, that it would no longer make solar panels injects some uncertainty for the company going forward, but ADT Solar might make sense if you. BT My project is somewhat complicated because I choose to install a battery to protect critical circuits in the house. ADT Solar offers a Price Protection Guarantee to refund the difference of a lower quote from another company if that company offers equal products and benefits. With the cost of solar panel installationdecreasing over the past 10 years and government incentives awarded to solar panel owners, solar energy has established itself as a viable alternative power source. ADT has entered into an agreement to acquire Sunpro Solar for $160 million in cash and approximately 77.8 million shares of ADT common stock, for a total enterprise value of $825 . 5:2021cv00274 - Document 16 (M.D. April 18, 2022. /BS 12 0 R | 03/16/2023. Each time the spam calls briefly stop but then resume as before. Solar spam calls are annoying and disruptive to deal with. This is a multi-location business. endobj endstream If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Reverse Phone Number Lookup: Identify Spam Calls. ADT Solar takes care of the permits, inspections and electrical work. If they dont want to do that, youll have to pay the remainder of the lease or remove the solar equipment. Call from the mobile phone or landline that you want to register on the no call list. /Type /Page If you have provided contact information, we may reach out to you for more information. We have physical offices to meet you in California and Georgia. Kevin Kneupper (CA Bar No. << The This Old House Reviews Team is here to help you take advantage of this flourishing industry with in-depth research on thebest solar companies in the United States. I wanna get out of this. What a mistake!! 3 3 73.747 11.334 re SunPro Solar, LLC is on the receiving end of a proposed class action filed by an Ohio man who claims the defendant placed robocalls to his cell phone without his consent and in violation of the Telephone Consumer Protection Act (TCPA). 27 0 obj The number of solar panels required to run a home depends on factors such as electrical usage and your homes infrastructure. 0 g The company is expanding rapidly, and it plans to offer services in Colorado, Indiana, Maryland, Massachusetts, New Jersey, and West Virginia. Have a question or issue? Defendant shall file an answer to the Amended Complaint within fourteen (14) days of this Order. They work by absorbing sunlight and releasing electrons. This will hurt their business reputation and make it harder to gain clients in the future. 2. /Type /Outlines L Willson On their page they state that registering your phone is free and after your register, other types of organizations may still call you, such as charities, political groups, debt collectors and surveys. Register your phone number on the national do not call registry list. Your solar tax credit can only be the amount that you owe for federal that year, which for us was around $5000. According to SDGEs website the energy company will never proactively contact customers to get their credit card or financial information over the phone. endobj I never signed or agreed to anything.