So far Ive had screens that were coming apart from the windows and French doors that wont lock correctly and blinds in the French doors that the mechanism broke leaving the blinds hard to work. 5 minutes later, the contract was changed. I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I just spoke to their cancellation department on the phone to confirm that our contract is cancelled -- he is saying that someone needs to come out and get our signatures to fully 'cancel' the contract. These are major life decisions for me to make when it comes to where I live and work. In the contract that came with the windows that I purchased it says if a warranty replacement is not done within a reasonable amount of time I would get my money back. A Contract Cancellation Form is a document that is filled out by any of the parties involved in a written agreement who wish to terminate it. California law requires that a Notice of Right to Cancel be given at the time you sign the contract; if it is not, then the you have the right to cancel the contract at any time -- even if the work has been completed -- up to three days after the Notice has been given to the homeowner. Very dissatisfied with the overall experience. Cancel contract with Power Home Remodeling Group, 2501 Seaport Drive File a complaint to Power Home Remodeling, Power Home Remodeling - don't let these people in your home, Power Home Remodeling - power hrg say 'no thank you'. A couple people on neighborhood FB group recommended them. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Your information as well as the photos have been forwarded to the responsible parties and Power is currently working with them to come to a resolution as to how to move forward with the concerns. 3 landscape lights smashed flat, trim damaged and glued back together with silicone, wall scraped in 2 places. By checking this box and submitting this form, I consent to receive calls from PHRG about its products and services at the phone number provided above using automated telephone technology. They swore it would not happen promised with this new siding it would not happen the old vinyl siding melted due to the sun well under my kitchen window where the old siding melted guess what it melted in less than 3 months! This was a terrible job start to finish and getting a supervisor to address it apparently will never happen even though evertime they transfer me they say there's no wait, Ever since putting in my windows and doors over a year ago and having problems with their warranty work and unreliable service. We apologize for the. Emergency repairs resulting from a disaster -- such as an earthquake -- are allowed a seven-day cancellation period in California. Which I feel the Company Should be able to contact the manufacturer it get real answers. I will save you the trouble, their price is still double what your project should cost. I am totally discussed and disappointed with your company and the service I have been receiving for this issue. To Enjoy my windows by Seeing out of them ! entire home was re-sided in September 2021. Mail a written notice of cancellation, signed and dated by the homeowner, to the contractor by midnight of the third day after signing the contract. At the present time, Power is scheduled to return to the home to replace the glass in the entry door on the front of your home. Doesn't the law give me a three-day right of recision?" Power has received the photos of the damage to the driveway that occurred when the dumpster was either dropped off or picked up from your home. Search 7 Pianezza A/C repair & HVAC contractors to find the best HVAC contractor for your project. If you have a bad feeling please believe it and go with your gut, there work ethic is very questionable. Additionally, during this same telephone conversation a service was scheduled for a Power Installation Manager to return to the home to address the concern with the ventilation fan. Desired outcome: A Power representative has been in contact with you with regard to the siding installation that was performed at your house. Sue Hale. He gave us the hours long sales pitch, and we stupidly signed the paperwork for a contract with them. Have a midnight contract cancellation deadline? On October 1, 2022 the winds from tropical storm INA, pulled the vinyl panel out of the channels that was holding it near the house and it is now flappping madly in the wind. Power Home Remodeling review: policy. If you do have someone come out, they will give you a 5 hour psychologically manipulative powerpoint presentation, scare you with how much your project could cost somewhere else and give you a price for how much it would cost with them IF YOU SIGN RIGHT NOW. This experience has been very eye opening and quite ridiculous at the same time. I just had a sales guy at the door. My wife has traumatic brain injury from a car accident and I feel the salesman took complete advantage of her. One prior service appointment could not be completed due to weather, however we apologize for the delays since then in having the door repaired. After Power received the telegram they called to make an appointment to have someone come out for me to sign some additional paperwork. One is directly from Pella, the manufacturer of the windows installed in your home, explaining the exact situation you are experiencing, and one to the EPA's website that may be able to point you in the right direction in terms of potential fixes. After getting the final window installed I mentioned to the workers that I was told my windows would be cleaned afterword since they weren't on any of the prior visits. At the end, I found that the formal document did not have any detail, just a final number that he quoted. The saleswoman who initially quoted my windows sold me on a window that wasn't something they offered. This comment was posted by a verified customer. Everyone I talk with says they are being processed. Another of couple of year later I had a seal broken on one of the double hung windows. The top vinyl panel on the front of the house became "disconnected" from it's upper channel and bulged out during the last week of May, 2022 while we were on vacation. I posted a similar comment under another complaint before I realized the location was New Yorkwant to copy it here to make sure Pennsylvanians see it too: !" Read full review of Power Home Remodeling and 1 comment. This 3 day rule isn't part of the contract because they are a considerate company, it is because they would have consumer protection lawsuits overwhelming them if they didn't have this legal safeguard. Power Home Remodeling Customer Support Lowest Rating. false terms and conditions! A written cancelation notice was requested for my records when I finally got in contact with them, and that cancelation confirmation never was received from Power. Regards, **************************************. How to Cancel a Homeowners Insurance Policy. Sign your document online in a few clicks. Two weeks later a lady calls at 4:30 to say that they would be working again after they pick up the materials tomorrow. The dumpster still sitting on my drive way over 6 days after install. Already paid them so now all I can do is write a bad review and climb a ladder to fix it myself (and hope to not die in the process) or hire someone else to finish their job. The gentlmen who had come out for the free estimate didn't lease until after 11 pm at night when I had finally agreed to the contract after a long sales pitch and discounts which were only available that night if I signed the contract. BUT, then things started getting fishy I have reviewed your complaint and personally looked into the matter. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I tried to get them back. Mail a written notice of cancellation, signed and dated by the homeowner, to the contractor by midnight of the third day after signing the contract. I will be eternally embarrassed but grateful they didn't ultimately get us. I'm embarrassed to admit that it worked, but I'm channeling that shame into determination--and GETTING OUT IMMEDIATELY! Power offers premium exterior home improvement solutions, specializing in energy-efficient vinyl replacement windows, vinyl siding, entry doors, roofing, gutters and attic insulation. I signed a contract for residing my house, however within the 3 business day allowed to back out of a contract decided to cancel. Really I think he broke it. As a matter of policy, BBB does not endorse any product, service or business. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Ive waited 20 months for these windows, and I still keep getting the same answer its the manufacturers problem they keep telling me a manager will get back to me and no one ever calls me back, they are not holding their end of the contract up to meet. This is a "home repair" company that uses predatory tactics to get you to agree to outrageously overpriced services and will happily set you up with an equally predatory loan to pay for it. Replace window and honor the warranty claims. Power Home Remodeling - know what you are signing! I have included a picture of the mold that is inside the two panels therefore unable to be cleaned or removed by us. The written notice is seen through BBB. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.