Be sure to bring a sufficient supply of medication and transport it in the original container. Q Will Express Docs include flight, hotel and transfer information? Holland America Line is dedicated to offering the finest cruising experience to our guests, including those with disabilities. Please call Access & Compliance for detailed information. A special kids menu is available at each venue, and we can accommodate a variety of dining restrictions and preferences. For activities and programs for children age 3-17, please refer to the KIDS CLUB YOUTH PROGRAM section. Holland America: Employee Benefits and Perks | Glassdoor Holland America's new refer-a-friend program lets past guests earn future cruise credits by referring friends and family to make a new cruise booking. FACs only apply to U.S. resident bookings and are not available to guests who have requested refunds under a Holland America Line Cancellation Protection Plan. Will I receive paper documents? If you need to order via phone, please call Ship Services at 1-800-541-1576. Consider purchasing durable tags that can be used for your vacations for years to come! For specific information regarding the country to which you are traveling, please visit U.S. State Department website for country-by-country information. Other health-related information can be found on the CDC Travelers' Health page. Travel Partner Friends & Family Rate program is available to be booked through call center or any trade booking channel. At the beginning of the cruise each guest will receive a disembarkation form that will allow them to coordinate transfers and baggage handling arrangements. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii and Mexico. Please note: This service is available only on days of sailing. To learn more about family cruises with Holland America Line here. Is there a charge for meals or do you order off the menu as you would do in the other non-premium dining areas? Q What does the email notification from Holland America Line look like? We have monthly safety and environmental self-audits that are performed on all of our ships. We have booked an Alaska cruise for August/2021; when making reservations for excursions or dining, is the Have it All pricing automatically applied? Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. (If you choose to take advantage of Holland America Line's Cancellation Protection Plan, this payment will also be due at time of initial deposit.) By combining Holland Americas Luggage Direct onboard airline check-in and Bags VIP luggage delivery services, you can check your luggage on the final day of your cruise and not have to deal with it again until it is delivered to your door! NOTE: CPP Standard is available to all guests, regardless of residency. Hi there. Passport requirement when minors travel with one adult on voyages governed by U.S. Western Hemisphere Travel Initiative (WHTI) (includes travel within Bermuda, Canada, Caribbean, Mexico, United States): When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. . Each employee must first verify that nominated Family & Friends are not already booked on the intended sailing. Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made prior to the cruise final payment due date. Employees with a VALID HOLLAND AMERICA LINE email address and all HAL Retirees, are encouraged to access the following new link to submit an application online: https://book.hollandamerica.com/FNFApplication. With the Elite Beverage Package you can enjoy all drinks menu priced $15 and under including Dale DeGroffs Original Cocktails! The bed can be converted upon request to 2 twins if full compliance is not needed. Fees: Holland America has three wireless internet packages on offer. Additional travel needs can be requested directly with the airline using your air confirmation code to access your flight reservation. Can I buy the have ut all package after Ive already booked a cruise? You can go deep-sea fishing in Cabo San Lucas. Cash deposits can be made on the last day of the cruise. A We now provide Journey guests with Express Docs. No sharing is permitted. Staterooms I-8033, VB6002, VB6001, J1074, K1012, K1011 are fully accessible. Because governmental travel requirements change periodically, you should check with a visa service or the consulate of each country you will visit no later than three (3) weeks prior to sailing to verify travel documentation. Similar inspection programs exist around the world with particularly rigorous inspections performed throughout Europe and South America as well as in Canada, Australia, New Zealand and many other countries. For parties larger than two adults planning to travel in the same stateroom, our reduced fares for kids or extra guests beyond the first and second guest per room offer an exceptional value. Contact your travel advisor or our support line at 1-800-628-4771 if you require assistance with name corrections. Cruises for Families | Family Cruises - Holland America Line Jewish: A Sabbath Eve is held each week. A: Dressy attire is appropriate. (Remember that checked baggage might not be accessible at all times.) Save on your favorite products. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Please note: No refund or allowance can be made to any guest who might, for any reason (including medical), cancel, deviate from, or otherwise not utilize all of the services scheduled to be provided by any excursion. Free registration and huge discounts. Reviewing Your Air Information Best interline rates on Holland America ms Westerdam Please note that wheelchair lift vehicles are not available in some ports. Please have the ship's name, your party's name and stateroom number before you call. Luggage Forward is a worldwide door-to-door service allowing you to have your bags picked up at your home and delivered to your stateroom. hmo9_68? Q What information do I need to register? Transfers are available to Flight Ease guests and to guests who have independent flight plans. Members; 226 February 9, 2016; Southwest Virginia Author Stay connected throughout the cruise by surfing the web, using social media, checking email and sending messages to friends and family. Every decision we make starts with that basic rule. In this video, health experts offer helpful information on getting the right immunizations for safe and healthy travel. Our ships provide a quality of service and a variety of accessible features to make your voyage a relaxing and enjoyable experience. The Department of Agriculture now considers these cruises to be akin to an international voyage and therefore under biosecurity control. Our experienced, award-winning English-speaking staff and crew will do everything to make your cruise an unforgettable experience. Holland America Line Crew Family & Friends Program COVID-19 Protection Program: This new element of the Worry-Free Promise is designed to assist guests who, as a result of being suspected of having COVID-19 or testing positive for COVID-19, may be unable to travel to embarkation, may be denied boarding, may be quarantined on board or disembarked early. Freestyle Coca-Cola is currently only available on the Koningsdam andNieuw Statendam. Posted December 29, 2008. Holland America Cruise Line features special pre-or post-hotel packages that allow you to extend your vacation in either your port of embarkation or debarkation. All phone calls, whether inbound or outbound, are charged a satellite tariff. For information on alternative transportation arrangements and associated costs please contact ourGuest Accessibility Department. Holland America Line is hosting the Orange Party on board each of our ships on one evening every cruise. You can also add extra funds to any payment and the remaining balance will be recalculated into equal amounts. Please note: Except for wine and champagne, alcoholic beverages may not be brought on board during embarkation or in ports of call. Birth certificates can be an original, photocopy or certified original. Tickets are nontransferable and name changes are not allowed. Please note that our staff and crew are not permitted to handle your oxygen and/or oxygen equipment during the embarkation and disembarkation process. Refer Friends To Holland America To Earn Future Cruise Credits U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: For a list of approved documents visit: https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative. Tickets are nontransferable and name changes are not allowed. Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. Stateroom televisions capable of showing closed captioning (some satellite feeds do not transmit with captioning, so this feature is available only when the signal the ship receives has captioning). A There are several benefits to having Express Docs: Q Are Express Docs available for all cruises? This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. Guests who prefer to cruise without all of the extras have the option of a standard fare when making a booking. A We have two convenient ways for you to obtain your luggage tags: Q Why does my luggage tag have a box with a number and letters in it next to the stateroom number? We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver and other high value or important items, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket, per ticket. Attn: T. Kimmel Holland America Line 300 Elliott Avenue West Seattle, WA 98119 Pre and posts hotel packages are now available to Family & Friend bookings.